Terms of Use and Privacy Policy

Welcome to Belzai We welcome you to our electronic platform and inform you that your use of this store is subject to a set of terms and conditions that govern your relationship with us. When you enter the site or use any of our services, you agree to abide by these terms, and you confirm that you have full legal capacity to do so, in accordance with what is stipulated in the regulations and legislation in force in the Kingdom of Saudi Arabia, including the Saudi Electronic Transactions System.

Article One - Introduction and Definitions

For the purposes of this Agreement, the following terms are defined as follows:

  • Store : This definition includes all forms of online stores, whether it is an electronic application, a website, or an online commercial platform.
  • Consumer : Any person who uses the Belzay Store for the purpose of purchasing products or benefiting from the services available through the platform.
  • Agreement : refers to the terms and conditions listed herein, which govern the relationship between the store and the consumer.

Article Two - Consumer Legal Capacity

  • The consumer acknowledges that he has full legal capacity to use the store, or that he is at least eighteen (18) years old.
  • If the user is under the legal age, it is his responsibility to obtain permission from his parent or legal guardian.

Article 3 - Nature of Obligation

  • The store is committed to providing the products and services offered with the best possible quality.
  • The store has the right to provide additional services, such as after-sales services, depending on the nature of the product or service provided.

Article Four - Controls of Use

  • The consumer must use the store in accordance with the laws and regulations in force in the Kingdom of Saudi Arabia.
  • The Products or Services may not be used for any illegal or immoral purpose.
  • It is prohibited to post any content that is inappropriate, violates intellectual property rights or local laws.

Article Five - Accounts and Registration Obligations

  • When creating an account on the store, the consumer agrees to provide accurate, current and complete information.
  • The consumer is obligated to maintain the confidentiality of the account information and password, and not to share it with others.
  • The consumer is fully responsible for any activity that occurs through his account.
  • The store has the right to suspend or cancel the account if any false or fraudulent information is discovered.

Article Six - Electronic Communications and Official Means of Communication

  • The consumer agrees that all official communications will be made via the email registered in his account.
  • Any notices or emails from the Store shall be deemed legal documents.

Article Seven - Amendments to the User Agreement and Fees

  • The Store reserves the right to make any modifications to this Agreement without prior notice, and the modifications shall become effective once they are posted on the Site.
  • Additional fees may apply for some services or products, in accordance with local laws and taxes.

Article Eight - Payment and settlement services for stores in the store

  • The store provides secure and approved payment methods, such as online payment or cash on delivery.
  • The consumer is obligated to pay all fees and amounts due upon submitting the application.
  • The store is not responsible for any payment error caused by banks or payment service providers.

Article Nine - Intellectual Property

  • All trademarks, logos, and designs displayed on the store are owned by Belzay and may not be used without prior written permission.
  • It is prohibited to copy, reproduce or distribute any content from the store without official permission.
  • The consumer is obligated to respect intellectual property rights and not to violate them in any way.

Article 10 - Store Responsibility

  • The store does not bear any legal or financial responsibility for any direct or indirect losses resulting from the use of the products or services.
  • The store does not guarantee that the services will be uninterrupted or that the site will be free of errors or technical problems.
  • The use of the products or services is at the consumer's personal risk, and the store is not responsible for any damage resulting from misuse.

Article Eleven - Restriction of Access or Membership

  • The consumer has the right to request a return or replacement of the product within a specific period in accordance with the policy announced on the website.
  • The product must be in its original condition with the original invoice.
  • Products that have been used or damaged by the consumer cannot be returned.
  • The consumer bears the shipping and return costs unless there is an error from the store.

Article Twelve - Restricting Access and Cancelling Accounts

  • The store has the right to suspend or block the user's account if he violates the terms and conditions.
  • The store is not responsible for any loss or damage that may result from account cancellation.

Article Thirteen - Applicable laws and regulations

  • This Agreement is governed by the laws of the Kingdom of Saudi Arabia.
  • In the event of a dispute, the competent courts within the Kingdom of Saudi Arabia shall be subject to arbitration.

Article Fourteen - General Provisions

  • Arabic is the official language of this Agreement, and any translation thereof is for illustrative purposes only.
  • The store has the right to stop or change promotions at any time without prior notice.
  • The consumer's continued use of the store means his full acceptance of all the provisions contained in this agreement.

Declaration of consent

When you use the Belzai Store, you acknowledge and agree to all the terms contained in this agreement, and you bear full responsibility for compliance with them.

For inquiries or more information, please contact us via email or phone available on the website.